Returns& Refund policy
Return & Refund Policy
Due to the current coronavirus outbreak, we have updated our return and exchange policies, please refer our COVID-19 Policy
When I can Return or Exchange the product:
Thanks for shopping at Evogue store
If you are 100% not satisfied with your purchase, we’re here to help you. You have 7 days to return an item from the date you received it.
To be eligible for a return, your item must be in the same condition that you received it.
Your item must be in the original packaging and with the materials along with it
Your item needs to have the receipt or proof of purchase.
You can either exchange the product with any other products from our website or raise a request for a refund.
When I will get my Refund?
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
Once your return is approved, we will initiate a refund to your bank account.
Your refund will be issued to your original payment method within 15 days.
For Cash on Delivery orders, refunds will be processed to your bank account.